An experience and review of The Strand Hotel for a single night during our stay in Yangon, Myanmar.
The historic hotel housed in a Victorian mansion from 1901 is set right on the Yangon River in downtown Yangon. This 5-Star property maintains its charm from when guests like George Orwell, Prince Edward, and Rudyard Kipling once stayed. In its century of history, the hotel has been used many parties such as the British and even the Japanese as a military barracks and stables in WWII.
Today it is a member of the Leading Hotels in the World and known as one of the grand luxury hotels of Southeast Asia.
Highlights
- Victorian hotel with over 100 years of history.
- Amazing personalized service for each of the guests.
- Centrally located for both business and tourism.
- Excellent in-house restaurants and bar.
- 5 star property and amenities.
Experience
We were greeted at the entrance of the hotel, we walked in to see the beautiful atrium of the lobby. After giving our names, a butler escorted us to our room where we were able to settle in and complete the check-in paperwork on the spot. This was the first example of the hotel’s focus on a personalized butler service for each guest.
The hotel acted as our sightseeing headquarters for just over a day. They promptly and effectively handled all our requests from asking for a simple shaving kit, to booking the domestic flights on our hectic itinerary.
For lunch, a representative recommended a restaurant for local cuisine which we happily followed. Before we left, they noticed we didn’t have an umbrella and quickly produced one for our walk (even though it wasn’t raining at the time). Sure enough, it started raining and we were very grateful the staff had the foresight to prepare us.
The assistant that was booking our flight tickets even managed to track us down at the restaurant (which she didn’t know we went to) to confirm a booking. Now that is creative and powerful customer service.
The marketing manager also gave us a tour and some insight into the establishment.
The inclusive made-to-order breakfast at The Strand Café was top notch. I recommend the freshly made pastries with crunchy flakes that melt in your mouth…
The worst part of our experience, was leaving the luxurious property.
Location
Located right on the banks of the Yangon River, the hotel is centrally located in downtown Yangon. Most of the historic colonial sights are within walking distance. In fact, ask for the free self-guided Colonial Walking Tour.
Room
The rooms exude elegance with the white columns, dark teak accents, and antique furniture. The historic charm does not mean it lacks modern amenities. Wifi, a flatscreen television, an iPod/iPhone speaker system, and a safe are all available.
There was a separate seating area with a complementary fruit plate and a small office desk. Across from the bathroom was the closet room with a bench for suitcases and clothing storage. This addition kept the main room very tidy and homelike.
The bathroom included a shower, two sinks, a bath, and a separate room for the toilet.
Service
The hotel aims to provide an experience centered around service and personalization. A single stay will prove that their efforts are more than successful. A 24 hour floor butler even collects your key when you leave your room and asks if you have any needs such as laundry, sewing, ironing, etc.
The staff is very well trained to be attentive but unobtrusive.
Activities
- Sightseeing: All the major Yangon sights are a walk or short taxi ride away.
- Tours: The hotel can arrange for many different tours according to your preference.
- Spa: A onsite spa is available everyday. Unfortunately we didn’t have time to get a massage.
- Shopping: Stores for souvenirs and collectibles are available on the first floor.
Dining
- The Strand Café: The main restaurant serving breakfast, lunch, and dinner offers a choice of local and western cuisine.
- The Strand Grill: A classically decorated restaurant provides a restaurant for a special dinner or business affair.
- The Strand Bar: Right near the entrance of the lobby, the bar provides a traditional drinking establishment with their signature Strand Sour. Apparently this was the room converted into a horse stables during WWII.
Summary
The Strand Hotel has lived up to its reputation as one of the best hotels in Southeast Asia and will continue to be with its emphasis on a tailored experience in a historical setting.
We had an excellent experience with no complaints and look forward to the next stay!